Privacy policy.
Effective Date: 01/09/2025
Harmony Cleaning ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website [insert website URL].
1. Information We Collect
We may collect the following types of information when you use our website or services:
Personal Information: Name, email address, phone number, billing address, and service address when you book or inquire about cleaning services.
Payment Information: If you pay online, we may collect necessary billing details (processed securely through third-party payment providers).
Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
Cookies & Tracking: Our website may use cookies to improve functionality, remember preferences, and analyze site traffic.
2. How We Use Your Information
We use your information to:
Provide and manage our cleaning services.
Respond to inquiries and customer support requests.
Process payments and send booking confirmations.
Improve our website and customer experience.
Send service updates, offers, or promotions (only with your consent).
3. How We Share Your Information
We do not sell or rent your personal information. We may share it only in the following situations:
With service providers (e.g., payment processors, scheduling platforms) who help us operate our business.
When required by law or to protect our legal rights.
With your consent for specific purposes.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have rights under data protection laws, including the right to:
Access and receive a copy of your personal data.
Request correction or deletion of your data.
Withdraw consent to marketing communications.
Restrict or object to certain data processing.
To exercise these rights, please contact us at: info@harmonycleaning.co.uk
6. Cookies
We may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to block cookies, though some site features may not work properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Harmony Cleaning
Email: info@harmonycleaning.co.uk
Phone: 07510 907531